If you’re tired of receiving multiple calls from TruGreen, you’re not alone. While the company boasts of being North America’s leading lawn care provider, many customers have taken to the internet to express their frustration with the continuous calls. From complaints of killing lawns to spraying the wrong yard, it’s not hard to understand why some people may be hesitant to do business with TruGreen.
But what can you do to get them to stop calling you? In this blog post, we’ll explore the steps you can take to get TruGreen to stop calling you, cancel their services, or resolve any issues you may have with their services. We’ll also delve into the TruGreen refund policy and whether it’s worth it to do business with them in the first place.
Additionally, we’ll answer some commonly asked questions such as whether there’s a lawsuit against TruGreen and how to get in touch with their corporate office. If you’re considering using TruGreen for your lawn care needs, you’ll want to read this blog post to make an informed decision.
So, let’s dive in.
Why TruGreen Keeps Calling Me
If you’re thinking of subscribing to a lawn care service, you may have already heard about TruGreen. After all, they are one of the most popular and visible companies in the industry. However, if you’re not interested in their services, you might be wondering why they keep calling you. Here are some possible reasons:
You Are on Their Marketing List
If you’ve ever contacted TruGreen for a quote, information, or some other reason, they may have added you to their marketing list. This means you might receive calls, emails, or other communications from them from time to time, whether you like it or not. While you can ask them to remove you from their list, it might take some persistence to get it done.
Your Information Was Shared
TruGreen, like many companies, might share your information with their affiliates, partners, or other parties. This means you might receive calls or messages from third parties who are not TruGreen per se but are related to them in some way. If you’re not comfortable with this, you should read TruGreen’s privacy policy and opt-out options carefully.
You Are a Prospective Customer
Finally, it’s possible that TruGreen simply wants to talk to you because they believe you might benefit from their service. Perhaps they’ve noticed that your lawn needs some care or maintenance, or that your neighborhood is one of their target markets. They may also have some promotions, discounts, or special offers that they want to share with you.
In any case, TruGreen keeps calling you because they see you as a potential customer. While this can be annoying, it’s also a sign that they are confident in their service and believe they can add value to your life. Whether you decide to listen to them or not is entirely up to you, but it’s always good to know why they are interested in you.
TruGreen Lawsuit
TruGreen, the lawn care company, has faced several lawsuits in the past few years. These lawsuits have dealt with a variety of issues, including false advertising, breach of contract, and illegal marketing practices.
False Advertising
In 2019, TruGreen settled a lawsuit that accused them of false advertising. The lawsuit alleged that TruGreen had made false and misleading claims about their services, including claims that their treatments were safer than those of their competitors and claims that they could cure a variety of lawn diseases. TruGreen denied the allegations but settled the lawsuit for $17.5 million.
Breach of Contract
TruGreen has also faced lawsuits from customers who claim that the company breached their contracts. These lawsuits have alleged a variety of issues, including failure to provide the promised services, overcharging customers, and failing to honor their guarantees. Several of these lawsuits are still ongoing.
Illegal Marketing Practices
In 2016, TruGreen was fined $175,000 by the state of Connecticut for violating telemarketing laws. The company was accused of making over 20,000 calls to residents who were on the state’s Do Not Call list. TruGreen admitted to the violations and agreed to pay the fine.
While TruGreen remains a popular choice for lawn care services, it’s important to be aware of the lawsuits the company has faced. If you’re a TruGreen customer, make sure you read your contract carefully and understand your rights. And if you believe TruGreen has violated your rights, don’t hesitate to contact a lawyer.
TruGreen Complaints
TruGreen is a huge national lawn care company. With over 200 branches nationwide, they service millions of customers each year. Even though they have been in business for over 50 years, TruGreen still gets some complaints from its customers, just like any other business.
Late Cancellations and No-shows
One of the most common complaints about TruGreen is that they are often late for appointments or cancel without giving their customers enough notice. Some people have reported that TruGreen technicians do not always show up at the scheduled time, which can be frustrating for customers with busy schedules.
Pushy Sales Tactics
Some customers have reported that TruGreen has a tendency to pressure them into buying additional services that they don’t necessarily need. It’s important to note that TruGreen has discounted packages that include a variety of services, but some customers feel like they are being steered in the wrong direction.
Service Quality
While most TruGreen customers are happy with the quality of service they receive, there are some who have reported issues with their lawn not improving or getting worse after using TruGreen’s services. This can be frustrating for customers who are spending a significant amount of money on lawn care.
Billing Problems
TruGreen has also faced complaints about billing issues, with reports of customers being charged for services they did not receive or being overbilled. Some people have also reported difficulty canceling their services and getting refunds for services they were not satisfied with.
It’s important to remember that every business will have a few dissatisfied customers, and TruGreen is no exception. However, it’s also important to note that TruGreen has a high customer satisfaction rating overall and the vast majority of customers are happy with the services they receive. If you’re interested in using TruGreen’s services, do your research and read reviews from multiple sources before making a decision.
TruGreen’s Refund Policy
As a TruGreen customer, you might wonder what happens if you’re not satisfied with the services you receive from them. Well, worry not! TruGreen has a satisfaction guarantee that ensures you’re satisfied with their work.
Satisfaction Guarantee
TruGreen understands that every lawn is unique, and they tailor their services to meet your specific needs. They offer a satisfaction guarantee that means if you’re not satisfied with their service, they’ll work with you to make it right. This guarantee includes:
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Free reservice: If you’re not satisfied with the results from a service, TruGreen will come back and reapply the service for free.
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Refund: If you’re still not satisfied with their work, TruGreen will issue a refund for the cost of your last service.
How to Request a Refund
If you’re not satisfied with TruGreen’s services and want to request a refund, there are a few steps you need to follow. First, you need to contact their customer service department at 1-800-464-0171. They’ll help you through the process and ask you a few questions to understand why you weren’t satisfied.
Next, TruGreen will schedule a time to come back and reapply the service. If, after the reapplication, you’re still not satisfied, they’ll issue a refund for the cost of your last service.
Fine Print
While TruGreen’s satisfaction guarantee may sound too good to be true, there are a few things to keep in mind. First, the guarantee only applies to services that TruGreen offers. If you have other lawn maintenance needs, they won’t be covered under the guarantee.
Additionally, the guarantee only applies to services that you’ve paid for. If you received services as part of a promotional offer or discount, they won’t be covered under the satisfaction guarantee.
In conclusion, TruGreen stands behind their work and wants to ensure their customers are satisfied with the services they receive. If you’re not satisfied, they’ll work with you to make it right, either by reapplying the service or issuing a refund. So, go ahead and give TruGreen a try – you won’t be disappointed!
TruGreen Killed My Lawn
If you’re like me, you take pride in having a beautiful lawn. That’s why it’s so frustrating when a lawn care company like TruGreen comes along and ruins all your hard work. Here are some reasons why TruGreen killed my lawn:
Wrong Application
The first problem was that TruGreen applied the wrong type of fertilizer on my lawn. They used a high-nitrogen fertilizer that was meant for a golf course, not a residential lawn. As a result, my grass grew too quickly and became weak, making it vulnerable to pests and disease.
Poor Customer Service
When I contacted TruGreen to complain about the problem, their customer service was unresponsive and unhelpful. They didn’t take my concerns seriously, and it took weeks to get a technician out to my house to assess the damage.
Pesticide Overuse
To make matters worse, TruGreen went overboard with pesticides and herbicides. They used so much of these chemicals that they killed off not only the weeds, but also some of my grass. The result was an ugly, patchy lawn.
Lack of Communication
Throughout the process, TruGreen failed to communicate with me effectively. They didn’t explain what they were doing or why, and they didn’t provide me with clear instructions for how to care for my lawn after their treatments. As a result, I was left confused and frustrated.
In short, TruGreen killed my lawn because they didn’t care about the unique needs of my property, they used the wrong products, and they didn’t communicate with me effectively. If you’re considering using TruGreen or another lawn care company, be sure to do your research and choose a company that will provide personalized care and excellent customer service.
TruGreen Complaint Email
Are you tired of receiving countless calls from TruGreen and still not seeing the desired results? You’re not alone. Many customers have expressed their frustration with the company’s service, or lack thereof, and have resorted to sending a complaint email. In this subsection, we’ll discuss what you should include in a TruGreen complaint email.
Introduction
If you’ve had a negative experience with TruGreen and want to file a complaint, sending an email is an effective way to communicate your concerns in writing. Not only does it provide a record of your complaint, but it also gives TruGreen a chance to rectify the situation before things get worse.
Address the Issue
When writing your email, make sure to address the main issue you’re having. Provide details about the specific service or treatment that caused the problem and how it has impacted your lawn or garden. Be specific, yet concise, when outlining the problem.
Be Polite and Professional
It’s important to remain calm and professional when expressing your dissatisfaction. Using aggressive or derogatory language will not help resolve the issue. Instead, focus on the facts and avoid making assumptions or generalizations.
Offer Solutions
In addition to outlining the problem, offer potential solutions that would satisfy your concerns. This could be anything from a re-treatment to a refund or credit. It’s also helpful to provide a deadline for when you expect a response or resolution.
In conclusion, if you’re experiencing issues with TruGreen, sending a complaint email is a straightforward and effective way to express your concerns. Remember to address the issue, be polite and professional, and offer potential solutions. With a clear and concise email, you’ll increase the chances of resolving the issue and getting the service you deserve.
TruGreen Sprayed Wrong Yard
Are you one of the many unfortunate homeowners who have experienced the horror of TruGreen spraying the wrong yard? It’s a frustrating experience that can lead to severe damage to your lawn and plants. In this section, we’ll explore what to do if TruGreen sprays the wrong yard and how to prevent it from happening again.
Contact TruGreen
The first step to take if you suspect that TruGreen has sprayed the wrong yard is to contact them immediately. You can do this by calling their customer service number or sending them an email. Explain to them that you suspect they have sprayed the wrong yard, and ask them to send a supervisor to inspect and assess the damage. If you have any evidence, such as photos or videos, be sure to include them in your communication.
Assess the Damage
Once a TruGreen supervisor has visited your property, they will assess the damage caused by the wrong spraying. They will then recommend the appropriate course of action, which may include re-spraying the correct yard or compensating you for any damages. Be sure to document all the damage caused and keep a record of any communication you have with TruGreen.
Prevent Future Mistakes
While mistakes can happen, preventing them from happening again is crucial. To prevent TruGreen from spraying the wrong yard in the future, ensure that your yard is well-marked with clear boundary lines. You can also speak to your neighbors to ensure that their yard boundaries are also well-marked.
Another crucial step is to ensure that you’re present on the day of the spraying. This way, you can supervise the process and ensure that the correct yard is being sprayed. If you can’t be present on the day of the spraying, you can leave clear instructions for the TruGreen technician.
Having TruGreen spray the wrong yard can be a frustrating and stress-inducing experience. However, by taking the appropriate steps, you can rectify the situation and prevent it from happening again. Remember to contact TruGreen immediately, assess the damage, and take steps to prevent future mistakes.
Is TruGreen Really Worth It
As with any service, the question of whether or not TruGreen is really worth it depends on your individual needs and circumstances. If you’re someone who enjoys maintaining their own lawn or has a small yard, you may not find the cost of a TruGreen subscription to be justified. However, if you’re someone who needs a helping hand with maintaining a large lawn or are struggling to keep your grass healthy, TruGreen could be an excellent investment for you.
One of the biggest benefits of using TruGreen is that their lawn care specialists are trained professionals who have experience dealing with a variety of landscaping issues. They can diagnose and treat problems that you may not have even noticed, ensuring your lawn stays healthy and beautiful. Additionally, TruGreen uses high-quality fertilizers and treatments that are designed to work with the specific needs of your lawn. This can be especially helpful if you’re dealing with a particularly stubborn weed or pest problem that doesn’t seem to be going away.
Of course, one of the main drawbacks of TruGreen is the cost. Depending on the size of your lawn and the specific services you need, a TruGreen subscription can cost several hundred dollars per year. However, this cost may be worth it to you if you value having a beautiful, healthy lawn but don’t have the time or resources to maintain it yourself.
Another potential downside of using TruGreen is that their services are not always customizable. If you’re only interested in having your lawn mowed or are looking for a specific treatment that TruGreen doesn’t offer, you may need to look elsewhere for assistance.
In conclusion, whether or not TruGreen is worth it ultimately depends on your individual needs and budget. While their services can be pricey, they can also be a great investment if you’re struggling with lawn care or just want to ensure that your yard looks its best. Ultimately, it’s up to you to weigh the pros and cons and decide if TruGreen is the right choice for you.
Dealing with TruGreen Customer Service
Dealing with customer service can be a daunting task, but it doesn’t have to be with TruGreen. The lawn care company has made its customer service team easily accessible to help their clients with any concerns they may have. Here’s how to get the best out of TruGreen customer service:
Know What You Need
Before reaching out to TruGreen customer service, it’s important to understand what you need. Whether you’re looking to schedule an appointment, make changes to your account, or cancel a service, knowing the specific reason for your call would help streamline the process. You can find most information on the TruGreen website, but their customer support team is always on standby to provide you with further clarity.
Contacting TruGreen Customer Service
TruGreen offers several ways to contact their customer service team. You can give them a call, send an email, or use the live chat feature on their website. If you choose to call, be prepared to wait a few minutes before speaking with a representative, but rest assured that once you get a hold of them, they will guide you through your concerns in a friendly and professional manner.
Be Clear and Concise
TruGreen’s customer service representatives are experts in their field, but they’re not mind readers. It’s essential to communicate your concern in a clear and concise way with detailed information. This ensures that the representative fully understands the problem and can provide the best solution possible.
Take Notes
In case you need to follow up with TruGreen customer service, it’s useful to have a record of your conversation. Take notes during the call or chat to refer to later or in case of any misunderstandings.
Be Nice
Remember, TruGreen customer service agents are human beings who are there to help you. Being clear and concise in your communication doesn’t mean being rude or aggressive. Be nice, and you’ll find that they’re more willing to go the extra mile to help you.
In summary, dealing with TruGreen Customer service is easy and straightforward if you follow these simple steps. With a little preparation, clear communication, and a positive attitude, you can resolve any issues with ease. Remember, TruGreen is there to help you keep your lawn beautiful.
Does TruGreen Send Text Messages
If you have been receiving calls from Telemarketers claiming to be from TruGreen, you may also be worried if TruGreen sends text messages. The answer is yes! Just like any other business, TruGreen sends text messages to communicate with their clients. In this subtopic, we will enlighten you on everything you need to know about TruGreen’s text messaging service.
How to Sign up for TruGreen’s Text Messaging
TruGreen’s text messaging service is a convenient option that most clients prefer. Signing up for the service is easy. You can sign up by texting “TGHELP ” to 77298. Once you send this message, you will receive a link to subscribe to the service. You will then be required to provide your location, which will help the company tailor their services to suit your needs.
What Kind of Texts Does TruGreen Send
TruGreen sends different types of text messages to their clients. Some of the messages include reminders for scheduled lawn treatments or services and appointment reminders. TruGreen may also send weather-related updates in case they have to reschedule your service.
Can I Opt-out of TruGreen’s Text Messaging Service
If you do not wish to receive text messages from TruGreen, you can opt-out by texting STOP to 77298. You may also contact their customer care or adjust your communication preferences on your TruGreen account. Once you opt-out, you will no longer receive text messages from the company.
Is TruGreen’s Text Messaging Service Secure
TruGreen’s text messaging service is safe and secure. The company uses encryption technology to protect your information from phishing and other cyber threats. However, it is essential to ensure that you do not share your personal information via text message or any other communication channels.
In conclusion, TruGreen’s text messaging service is a convenient way for clients to stay informed about their lawn treatments and services. If you are yet to sign up, you should consider doing so to enjoy the convenience it offers. However, if you wish to opt-out, there is an easy process to follow.
Can You Cancel TruGreen at Any Time
If you’re thinking of signing up for TruGreen service, but you’re still not sure if you can cancel the service at any time without any penalty, this subsection is for you.
The good news is that you can cancel TruGreen at any time without any cancellation fees or penalties. If, for any reason, you’re not happy with the service you are receiving, you can cancel it easily and without worrying about breaking any contracts.
To cancel your TruGreen service, all you need to do is call their customer service and ask them to cancel your subscription. They will ask you some follow-up questions for feedback purposes, but the process should be relatively easy and straightforward.
Keep in mind that TruGreen may offer you a discount or another form of incentive to stay with them, but if you’re firm in your decision to cancel, simply decline the offer.
It’s also worth mentioning that when you cancel your TruGreen service, you won’t receive any refunds for services that have already been rendered. So, if you are on a pre-paid plan and have already paid for a certain period, you won’t get any money back.
In summary, TruGreen is a flexible service that prioritizes client satisfaction; you can cancel your plan at any time. However, you won’t receive a refund for services already rendered. Keep this in mind if you decide to cancel and make sure that you’re ok with losing those days left on the pre-paid plan.
That’s it for this subsection. Remember, if there are any other questions or concerns you have about TruGreen, don’t hesitate to reach out to their customer service, who are always happy to help!
How to Get TruGreen to Stop Calling
Are you tired of receiving countless calls from TruGreen? You are not alone, my friend. As much as we want to ignore these calls, they can be quite persistent. In this section, we’ll discuss several ways to stop the constant calling.
Opt-Out of TruGreen’s Call List
The easiest way to put a halt to TruGreen’s calls is to opt-out of their calling list. You can do this by calling TruGreen’s customer service number or by visiting their website and submitting a request. Once they have your request, they will remove your number from their calling list, and you can finally get some peace.
Block TruGreen’s Phone Number
Another way to deal with TruGreen’s relentless calling is to block their phone number. Most smartphones have a feature that lets you block specific numbers from calling or texting you. If you don’t have this feature, you can download an app that allows you to block unwanted calls. This way, you won’t be bothered by TruGreen’s calls again, and you can focus on the things that matter.
Ask TruGreen to Stop Calling
Sometimes, the simplest solution can be the most effective. If you’re still receiving calls from TruGreen after opting-out of their calling list or blocking their phone number, try calling them and asking them to stop calling. Tell them that you’re not interested in their service, and you would appreciate it if they stopped calling you. This may not work all the time, but it’s worth a try.
There you have it. Three ways to get TruGreen to stop calling you. Whether you choose to opt-out of their calling list, block their phone number, or ask them to stop calling, the most important thing is to take action. Don’t let these calls ruin your day. Take control and get the peace you deserve.
Is there a Lawsuit Against TruGreen
If you’re like most people, you’re tired of getting unsolicited calls from companies trying to sell you something. But what if those calls were not just annoying, but downright illegal? That might be the case with TruGreen, a lawn care company that has been the subject of several lawsuits in recent years.
The Allegations Against TruGreen
One of the main accusations against TruGreen is that the company violates the Telephone Consumer Protection Act (TCPA), a federal law that prohibits telemarketers from calling people without their consent. According to the lawsuits, TruGreen made repeated robocalls to people’s cell phones, even after they asked the company to stop. In some cases, the calls continued even after the people told TruGreen that they were on the National Do Not Call Registry.
What Are the Consequences
If TruGreen is found to have violated the TCPA, the company could face hefty fines. The law allows for damages of up to $500 per illegal call, and up to $1,500 per call if the violation is deemed willful. That means a single lawsuit could end up costing TruGreen millions of dollars.
TruGreen’s Response
TruGreen has not publicly commented on the lawsuits, but the company has taken steps to address the allegations. Earlier this year, TruGreen settled a lawsuit filed by the Federal Trade Commission (FTC) over allegations that the company made false and misleading claims about its lawn care services. The settlement required TruGreen to pay $2 million in consumer refunds and to change its advertising practices.
What Can You Do
If you’ve received unsolicited calls from TruGreen or any other telemarketer, there are steps you can take to protect yourself. First and foremost, make sure your phone number is registered on the National Do Not Call Registry. This will not stop all telemarketing calls, but it will make it illegal for most companies to call you.
If you continue to receive unwanted calls, you can file a complaint with the FTC or with your state’s attorney general. In addition, you may be able to sue the telemarketer for violating the TCPA. An experienced consumer protection attorney can help you understand your options and take the necessary steps to protect your rights.
TruGreen Corporate Office Phone Number
If you need to get in touch with TruGreen’s corporate office for any reason, you’ll need their phone number. Though they have local offices in many cities across the US, their corporate headquarters are located in Memphis, Tennessee. Here’s how you can get in touch:
TruGreen Corporate Office Phone Number
The direct phone number for TruGreen’s corporate office is 901-597-4000. You can call this number during regular business hours (usually 9am-5pm Monday through Friday) to speak with someone in the corporate office.
What To Expect When You Call
When you call TruGreen’s corporate office, you’ll likely be greeted by an automated system at first. You’ll be given several options, such as pressing 1 for customer service, pressing 2 to speak to a representative, or pressing 3 for billing inquiries. Listen carefully to the options and select the one that best describes the reason for your call.
Once you’re connected with a representative, you can explain your issue or ask any questions you may have. They should be able to provide you with the information you need or direct you to someone who can help.
Other Ways to Contact TruGreen
If you don’t want to call TruGreen’s corporate office, there are a few other ways to get in touch. You can visit their website and use the live chat feature to speak with a representative. You can also send them an email through the “Contact Us” form on their website.
Overall, if you have a concern or question that cannot be addressed by your local TruGreen office, it’s best to contact their corporate office directly. They should be able to provide you with the assistance you need to resolve the issue at hand.
How to Put an End to TruGreen Telemarketing Calls
Are you tired of unwanted phone calls from TruGreen lawn care sales agents? You are not alone. TruGreen’s aggressive telemarketing tactics can be annoying and frustrating. In this subsection, we will outline several ways you can stop these calls from coming in.
Add Your Number to the Do Not Call Registry
The first step towards getting TruGreen to stop calling you is by adding your phone number to the National Do Not Call Registry. This registry is managed by the Federal Trade Commission (FTC) and is designed to protect consumers from unwanted telemarketing calls. Once your number is on this list, telemarketers, including TruGreen, are prohibited from contacting you. To register your number, visit https://www.donotcall.gov/ and follow the prompts.
Contact TruGreen Directly
While adding your number to the Do Not Call Registry should be sufficient, there’s no harm in reaching out directly to TruGreen to ask them to stop calling you. Call their customer service hotline at 1-800-464-0171 and request to be removed from their telemarketing list. Make sure to provide your phone number to the representative so they can locate and remove it from their system.
Download a Call Blocking App
If the calls persist, consider using a call blocking app on your phone. Many of these apps are available for free and allow you to selectively block calls from specific numbers, including TruGreen’s. Some popular options include TrueCaller, RoboKiller, and Callblock.
Report TruGreen to the FTC
If you have followed all the steps and TruGreen is still calling, consider filing a complaint with the FTC. The FTC takes telemarketing violations seriously and will ensure that TruGreen is held accountable. To file a complaint, visit https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and provide the necessary information about the unwanted calls.
By following these steps, you can put an end to TruGreen’s telemarketing calls once and for all. Remember that you have the right to privacy and protection from unwanted solicitation. Don’t hesitate to take action to stop these calls.
